How do I report an AT&T line down?

Publish date: 2023-03-14
Call 800.288. 2020 and select Repair.
  • Have an account with us? Provide your account info and say, “Line is down.”
  • Don't have an account with us? Let us know you aren't a customer, and then say, “Line is down.”

  • Also know, how do I report an AT&T line down?

    Downed or obstructed lines Let us know. Call 800.288. 2020 and select Repair.

    Secondly, how do I report a home phone not working? Go to att.com/repair and select Home Phone. Enter your home phone number and select Continue. Tell us about the problem you're having, then select Continue. Review any troubleshooting steps to see if you can fix it yourself.

    In this manner, how do I report a down phone line?

    Call our Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) and select the option to report a downed power line. (Note: please use this option only if you actually see a downed wire. Do not assume that because your power is out there must be a wire down somewhere.)

    What phone number is 800 288 2020?

    Current Internet, TV, or Telephone customers, call 1-800-288-2020 for AT&T customer service, technical assistance, billing & order inquiries.

    Who do I call if my phone line is down?

    If a damaged telephone pole, wire, cable or pedestal is affecting your phone service, call us at (800) 573-1311 to report the problem.

    What do you do when your phone line is down?

    Unplug all phones and equipment from all telephone sockets. Plug a working phone (not cordless) into the main phone socket (this is usually where the phone line enters your premises). See if you can make calls from it. If you can make calls, the fault is likely to be with one of your pieces of equipment.

    Is a down phone line dangerous?

    Any utility wire, including telephone or cable lines sagging or down could be in contact with an energized power line making they also very dangerous, so stay away from all of them. Be alert to the possibility that tree limbs or debris may hide an electrical hazard.

    Is a down telephone wire dangerous?

    An insulated phone line carrying normal phone line voltages is not dangerous. However, until and unless you examine it you have no idea if the insulation is intact.

    Will cutting a phone line shock you?

    While telephone lines do have 48 volts of electricity running through them, it's usually not enough to cause a shock, though it may affect a pacemaker. The electricity in a phone line does spike to around 90 volts when the phone rings, which can give a mild shock.

    How do I report a landline phone problem?

    Just call 0800 800 151 and quote 'Landline fault' when asked how we can help you today. Make sure you phone from a different number so that we can test your line whilst you're on the phone to us. If there's a fault found an engineer will be arranged with you to fix it and this will be confirmed on the call.

    How do I report my AT&T phone line down?

    You can:
  • use the Troubleshoot and Resolve tool in myAT&T app on a smart phone,
  • call AT&T Technical Support at 800-288-2020 or.
  • send a Private Mesage to @ATTU-verseCare .
  • Who is responsible for downed power lines?

    Ceriello: In New York City, the local utility company (Consolidated Edison) is responsible for properly mounting downed power lines back to the house or where they fell from.

    What happens when a power line goes down?

    Downed power lines can carry an electric current strong enough to cause serious injury or even death. If you see a downed power line, move away from it and anything touching it. The ground around power lines – up to 35 feet away - may be energized.

    How long does it take to fix a down powerline?

    Wire down in the woods, a couple of hours depending on the number of spans and whether it is accessible to vehicles. A blown line fuse 5 minutes once the cause of trouble (tr It takes somewhere between 5 seconds and 6 months or more depending on the severity of the danage to the infrastructure.

    Is it safe to cut old telephone wires?

    A: Cable and phone wires don't carry current, so it's safe to remove them. However, it's critical not to cut into a power line, as you know. If power gets to a home from a buried line, it comes up to the meter via conduit.

    Why can't I get a dial tone on my landline?

    Bring a phone and phone line to the box, and plug the line into the test jack. If there is no dial tone, the problem is with the phone or outside wiring. Bring out another phone to test. If there is still no dial tone, it is the outside wiring and a problem for the service provider.

    Why is my landline not working?

    If the phone still doesn't have a dial tone, then the phone itself is likely broken, or the cord isn't working. Try a different phone cord. Before writing off the phone, try the working cord from the phone that did have a dial tone. If this doesn't work, then you'll need a new phone.

    Why is my AT&T home phone not working?

    No Dial Tone on ONE phone: It is likely that the problem is caused by telephone equipment failure. Disconnect the non-working phone and plug it into a wall jack that has a working telephone connected. If you've elected the AT&T Telephone Protection Plan, AT&T will repair your telephone at no charge.

    How do I talk to a live person at AT&T?

    Talk to a real person at AT&T. 1. Call AT&T's service number at 1-800-331-0500.

    Where is AT&T call center?

    The 97,000-square-foot call center is located within AT&T's corporate campus at 1355 W. University Drive in Mesa. "We're proud that AT&T continues to grow and invest in Mesa,” said Mesa Mayor John Giles.

    How do I call AT&T customer service?

    Customer service
  • Wireless Home Phone. 800.331.0500. Every day, 8 a.m. - 9 p.m. local time.
  • AT&T PREPAID Wireless Home Phone. 866.975.0050. Every day, 8 a.m. - 3 a.m. ET.
  • Wireless Internet. 800.331.0500. Every day, 8 a.m. - 9 p.m. local time.
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